Software Architect

Join Telavox as a Software Architect 🌎

Are you a hands-on technical leader who can set a clear technology strategy and bring people along, not by directing them, but by showing the way? At Telavox, we’re building the future of Unified Communications as a Service (UCaaS), and we’re looking for someone who thrives on shaping architecture while staying close to the code. As an Architect for our platform, you'll play a key role in evolving our platform to meet the demands of large service providers and operators.

Our Software Architect will define and implement a cloud-native, API-first architecture that enables partners to build and integrate innovative communication services. If this sounds like you, don’t hesitate to apply!

About the job 

As an Architect at Telavox, you’ll drive the technical vision behind our platform while staying grounded in day-to-day development. Your mission is to define and evolve a scalable, resilient, API-first architecture that enables our partners and large service providers to build innovative, integrated communication services.

You’ll collaborate closely with product managers, engineers, designers, and senior leadership to translate high-level vision into practical, actionable technical outcomes. Beyond defining architecture, you’ll lead by example by coding regularly, guiding teams through hands-on support, and showing how good architecture is built in practice.

Your ability to switch seamlessly between strategic, tactical, and operational perspectives makes you the bridge between long-term vision and real-world execution.

Your day-to-day work may include:

• Developing and maintaining an architectural roadmap for Telavox’s UCaaS platform
• Designing highly scalable, secure, and resilient systems built on cloud-native principles and microservices

• Leading the API strategy, including design, governance, documentation, and lifecycle management

• Partnering with cross-functional teams to turn business needs into technical solutions that scale

• Staying ahead of trends in UCaaS and telecommunications, including protocols like SIP, RTP, and WebRTC

• Evaluating emerging technologies and guiding “build vs. buy” decisions

• Coding regularly to support teams and ensure architectural direction is grounded in reality

• Mentoring and coaching developers, sharing knowledge with patience, humility, and clarity

• Managing stakeholders across the company, aligning technical direction with product and business strategy

About you

You’re a strategic thinker with deep technical expertise and a passion for building large-scale systems, but you also believe architecture isn’t done in slide decks, it’s done in code. You’ve led developers before, officially or unofficially, and know how to inspire and guide without pulling rank.

You’re humble, collaborative, and pedagogical, someone who brings clarity, earns trust, and helps others grow.
You move easily between long-term vision, tactical planning, and operational detail, always making sure teams understand what strategy means in practice.

Key skills and experience we’re looking for:

• Solid experience in software architecture or a technical leadership role (e.g. Lead Engineer) where you’ve guided other developers hands-on

• Ability to design and evolve distributed, high-availability cloud-native architectures in large-scale environments

• Strong background in API-driven and cloud-native systems

• Proficiency in building scalable, secure, and resilient systems using modern tools (e.g., Docker, Kubernetes, RabbitMQ, SQL/NoSQL)

• Stakeholder management skills, able to align perspectives across product, tech, and business

• Excellent communication and collaboration skills, with the ability to teach, mentor, and influence

• A hands-on approach where you code regularly and lead by example

Your ability to turn architectural vision into scalable systems while bringing people along with humility and clarity makes you a perfect fit for this role. At Telavox, you’ll be empowered to innovate, collaborate, and make a real difference in how the world communicates.

Let’s build the future together 🚀

Join us at Telavox 💚

Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect.

Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication.

We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.

How to apply!

At Telavox, we don't focus on fitting in; we focus on making room for everyone.

We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.

We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.

For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at ann-marie.faraguna@telavox.com

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