Partner Support Associate

We’re now looking for a Partner Support Associate to join our growing team and support our partners with top-tier assistance and engagement. 

This is a temporary position with the possibility of extension. 

Get an idea of the role

As a Partner Support Associate, you'll play a key role in maintaining and strengthening our relationships with our partners. You’ll be their go-to contact for support, training, and ongoing collaboration—ensuring they receive quick, clear, and professional assistance.

You’ll be part of the Partner Support Team within the Commercial Department, working closely with colleagues across sales and operations to create smooth and successful partner experiences.

Key responsibilities

- Provide daily support to partners via email, phone, and chat
- Troubleshoot and resolve partner issues efficiently and with care
- Collaborate with Sales and Operations to enhance partner satisfaction
- Conduct training sessions to help partners get the most out of our solutions
- Contribute to improving support processes, tools, and documentation

Resurs in brief

At Resurs, we make everyday finances easier through innovative and customer-focused solutions. With customers across the Nordics and more than 800 colleagues, we are committed to creating long-term value for individuals, businesses, and society. Recognized as a career company for the past six years, we put strong emphasis on both personal and professional growth. We want to make a difference by striving to be our best, acting with kindness, and building trust through clarity and collaboration. Our heart beats strong and it shows in everything we do.

Although we are based in the Nordics, we are enriched by the breadth of perspectives brought by colleagues from different countries. We foster a welcoming and supportive culture, where collaboration drives us to achieve the best outcomes for our users.

Apply today!

Don’t wait to send in your application. Selection and interviews take place on an ongoing basis, and the position may be filled before the last application date.

We look forward to hearing from you!

Important information

On final candidates, we carry out a detailed background check via an external company.

*In this recruitment process, the supplier is solely responsible for the personal data they collect and process. Resurs is solely responsible for the personal data processed by us in the recruitment process.

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