Sales Operational Specialist

About the role 

The Sales Operational Specialist is a hands-on, operational position designed to manage and optimize sales tools, processes, and systems, directly supporting our sales and customer success teams. 

In this role, you will work closely with the EC M&L Nordic organization, supporting teams across all three Nordic countries as part of a collaborative and dynamic environment. Your primary responsibilities will include: 

• Administrate Dashboards, Reports, and Sales Hub Portfolio 

• Support Sales Managers, Account Managers and Customer Success Specialists in sales tool  

• Facilitate trainings to ensure successful implementation of sales processes, products, features and techniques 

• Support Sales operations on as well as business development projects related to sales excellence 

• Contact Point for External Vendors 

We offer 

This role provides a unique opportunity to gain in-depth experience in Account Management sales operations while contributing to the success of our Nordic organization. As part of a supportive and collaborative team, you’ll develop both your technical and interpersonal skills, work with cutting-edge tools, and be part of driving sales efficiency and effectiveness. 

• An exciting role with significant growth potential. 

• An international and inspiring working environment. 

• A hybrid working model with flexibility to work from home. 

• Competitive compensation and benefits. 

About you 

We’re looking for someone who is self-motivated, capable of working independently, and eager to actively seek out learning and development opportunities. You thrive on solving problems and enjoy taking a hands-on approach to our operations. 

Experience & Education  

• 3-5 years of relevant experience within sales, system management or customer service. 

• Experience with CRM / sales tool software platforms and tools. 

• Experience working with HubSpot is considered a strong merit. 

Knowledge & skill 

• Excellent organizational and multitasking skills to manage multiple operational tasks simultaneously. 

• Excellent verbal and written communication skills in English. 

• Analytical mindset with the ability to generate actionable insights from data. 

Interested?  

Submit your application by 20.01.2025 at the latest. In this recruitment, we have ongoing selection, which means that we call for interviews on an ongoing basis.If we find the right candidate, the advertisement can be removed before the last application date. If you would like to hear more about the position, please contact Sandra Seterlien, +4793657098 or through e-mail, sandra.helene.seterlien@fortum.com. 

We are Fortum
Fortum is a Nordic energy company. Our purpose is to power a world where people, businesses and nature thrive together. We are one of the cleanest energy producers in Europe and our actions are guided by our ambitious environmental targets. We generate and deliver clean energy reliably and help industries to decarbonise their processes and grow. Our core operations in the Nordics comprise of efficient, CO2-free power generation as well as reliable supply of electricity and district heat to private and business customers. For our ~5 000 employees, we commit to be a safe, and inspiring workplace. Fortum's share is listed on Nasdaq Helsinki. fortum.com 

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