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Technical Support and Tender Specialist

We are seeking a dedicated and service-oriented Technical Support & Tender Specialist to join our sales team focusing on our Duniform concept. This role combines technical expertise with tender management, bridging the gap between our sales teams, service partners, and product managers. If you are passionate about technical problem-solving, skilled in handling tenders, and thrive in a collaborative environment, we’d love to hear from you! 

About the role 

As a Technical Support & Tender Specialist, you will play a vital role in managing municipal and public tenders, ensuring timely and successful submissions while providing technical expertise to support smooth operations. This role combines problem-solving, attention to detail, and strong communication skills to deliver exceptional service and foster strong relationships with both internal teams and external partners. 

Your main responsibilities include, but are not limited to: 

  • Technical Sales Support: Provide expert assistance to the sales team, addressing technical queries and participating in customer meetings to ensure the best possible solutions. 
  • Tender Management: Manage municipal and public tenders, from preparing and submitting bids to following up on results. 
  • Machine Order Handling: Oversee machine order processing, ensuring accurate and timely delivery to customers. 
  • Service Partner Management: Onboard, train, and support external service partners, ensuring they meet high standards of service. 
  • Training Facilitation: Lead technical training sessions for internal teams and external partners to enhance technical understanding and service quality. 

Who are you?  

To thrive in this role, we believe you have a proven background in technical support or technical sales support, ideally within similar products or services. You have the skill to clearly explain technical concepts to diverse audiences, including sales teams, service partners, and customers. You have experience of tender processes and public and municipal tenders is a string plus. With your service-oriented mindset you have the ability to resolve complex technical challenges effectively.  

Why Duni Group? 

We offer you the opportunity to work in an international company where sustainability is high on the agenda. You get to work together with passionate colleagues and through our commitment, we help each other reach our goals. We believe in your infinite potential and ability to develop. Through your curiosity and courage, you will get the opportunity to make a difference. 

Further information and application 

We would love to know more about you and your motivation for this job! 

Please note that we will be working with a continuous selection process, which means that we may close the application process earlier than stated if we find the right candidates. So, don’t delay, please send us your application today. 

To apply, use the application form below. We do not accept applications through email with regards to GDPR. Please send us your application, CV and cover letter, in English.  

Start: As soon as possible, with regards of the notice period. 

About Duni Group 

Duni Group is a market leader in sustainable dining and food packaging solutions for the restaurant market. The Group markets and sells its products under primarily the brands Duni, BioPak and Paper+Design, which are represented in more than 40 markets. Duni Group has around 2,400 employees in 22 countries, its headquarters in Malmö and production units in Sweden, Germany, Poland, New Zealand and Thailand. Duni Group is listed on NASDAQ Stockholm under the ticker “DUNI”. 

If you have not already gotten a good feeling for who we are, go to our website www.dunigroup.com. Here you can read more about who we are and what we are passionate about. Hopefully you want to be part of our team! 

 

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