Trade Finance Client Services, within SEB and the division Large Corporate & Financial Institutions, is looking for an experienced and skilled Client Service Manager.
About the role:
Together with your colleagues in our Trade Finance Client Services unit, you are responsible for adding value to our clients by delivering excellent daily service to our large corporates and mid-sized corporate clients, who operate globally. You are also the appointed main contact for specific clients.
By using your trade finance skills and acquiring a strong understanding of the clients’ business needs, you will in a structured way manage the execution of the clients’ transactions smoothly and with attention to detail. You will handle various trade finance instruments, mainly focusing on documentary credits, but also documentary collections.
You are responsible for providing competent transactional advice and solutions to questions and issues occurring, e.g. transaction structuring, drafting, discrepancies, financing, risk, compliance, sanction clauses among others.
Secure and build positive relationships with the relevant client contacts is of essence. Physical and digital client meetings and proactive interaction. You initiate, drive and lead with a high engagement solely or in close collaboration with your colleagues in the client team.
You will be part of an ambitious team in Gothenburg as well as in our global Trade Finance community and participate actively in our transformation journey to fit the future requirement and needs of our clients also securing a future digitized offering.
To thrive in this role, we believe you have:
· A minimum of 3 years’ experience working with Trade Finance and Documentary Credits.
· Experience in servicing and building positive relations with professional and advanced corporate clients is a pre-requisite.
· Strong commitment, personal drive and ownership taking, together with a positive and proactive can-do attitude to deliver and excellent client experience, are key characteristics expected from you.
· Effective collaboration and communication skills are crucial in your contribution to an open, transparent, and caring culture in your direct team, cross-teams, and countries.
· You value to work and be active in a team, as well as taking decisions independently and you have a high capacity to prioritise the daily work in a structured manner.
· You are curious and take responsibility for your continuous personal and professional development to excel in the role and for further growth.
· You are fluent in spoken and written Swedish and English and have a relevant academic background.
What we offer:
· Entrepreneurial Scandinavian environment
· Hybrid work model, meaning remote work is possible up to 2 days/week
· International opportunities and working environment
· Attractive compensation and access to SEB staff banking with exclusive benefits
Do you want to be part of SEB? It is our fundamental belief that inclusion and diversity is crucial for our future success. We strive to have an inclusive, value-driven culture where employees feel valued, respected, and involved irrespective of who they are, what they believe or where they come from.
Since we select candidates continuously, feel free to send in your application today via the link in this ad, but no later than 24th of January 2025. If you have questions about the position, please contact Irma Halilovic, Team Manager LC/Collection irma.halilovic@seb.se or Parisa Meidanipour, Talent Acquisition Partner parisa.meidanipour@seb.se.
Please be aware that our final candidates undergo background checks, a process that includes for example identity control, verification of qualifications, credit checks, company engagements and criminal records checks. In some cases, we also apply random drug checks.
Learn more about working at SEB on our Career website or through our Career podcasts.
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